Nick Varone – The Lakes at Litchfield’s Supernova Winner 2020
The Supernova Award is the highest individual honor that our company gives and each year, one individual on the leadership team at The Lakes at Litchfield is voted as the community’s Supernova. The winner of this award is voted on by their colleagues and the honor is bestowed upon them at the company’s yearly Annual Meeting.
The criteria for voting are based on upholding our company’s mission to be caring professionals dedicated to quality services. Additionally, this individual will consistently deliver excellent customer service (to Members and colleagues), lead positively with integrity, take accountability, put the team before themselves and will embody the company’s vision to create communities where people live longer, healthier, and happier lives.
This year, we are proud to congratulate our Director of Facility Services, Nick Varone as the recipient of the Lakes at Litchfield 2020 Supernova Award. This honor was bestowed during The Lakes at Litchfields Supernova Celebration on September 2nd at Ocean One in Pawleys Island, South Carolina.
Nick joined The Lakes at Litchfield as a Maintenance Technician due to his strong background in construction and facility maintenance. During his time at The Lakes, he showed proficiency in his position and stayed focused on tasks both independently and as a part of the team. He was gradually promoted to other Maintenance Technician positions after he became certified in Heating and Air Conditioning systems. As he continued to troubleshoot maintenance issues and went above and beyond for the team he was recognized for his accomplishments and work ethic and was promoted to the Director of Facility Services.
Interview with Nick Varone
How do you feel being chosen as your community’s Supernova?
I was surprised and flattered to be the recipient of the 2020 Supernova. It really brings me great joy to know that my team members really appreciate my involvement in the community. The fact that many of the team members took some time out of their schedules to share why they chose me for the Supernova award was amazing.
In your position, how do you fulfill the company’s Guiding Principles?
I fulfill the company’s Guiding Principles by holding myself accountable for the safety of our Members and team throughout the community. I confirm that I address all requests and concerns as quickly and efficiently as possible, no matter how small the issue is. I make it a priority to build strong and lasting relationships that are built on a foundation of trust.
What do you want people to know about living at a retirement community?
The Lakes at Litchfield is by far one of the best communities I have ever managed. Our Members and their families can rest assured that the Lakes at Litchfield team will provide a safe and comfortable environment for all who reside in our community. The attention to detail, nursing services, and facility maintenance are second to none.
“The attention to detail, nursing services, and facility maintenance are second to none.”
Positions that are eligible to vote and win the Supernova Award include: HR Director, Business Manager, Assistant Business Manager, Care Services Administrator, Director of Nursing, Assistant Director of Nursing, Resident Care Director, Lifestyle Advisor, Lifestyle Advisor – Care Services, Move-In Coordinator, Social Director, Activity Director, Wellness Director, Director of Facility Services, Director of Dining Services, Executive Chef, Client Services Manager (Live Long Well Care).
